GUM HEALTH FORUM 2025

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Profile Details

Andrew Lee

Head of CS Strategy and Portfolio Management

AIA Hong Kong and Macau

Andrew Lee is the Head of CS Strategy and Portfolio Management of AIA Hong Kong and Macau, responsible for the overall strategy of AIA Hong Kong and Macau's employee benefits business. Andrew joined AIA in 1995 and was the Pricing Head of AIA Group Corporate Solutions overseeing the portfolio of employee benefits businesses across different countries where AIA has a presence before joining AIA Hong Kong and Macau in 2018. He holds a Bachelor of Social Sciences degree and a Master of Economics degree from The University of Hong Kong. Andrew has over 30 years of experience in the insurance industry and is a member of the Society of Actuaries.

Alisa Mak

Employee Services Consultant

GUM

Alisa Mak is the MPF consultant of the Employee Service Team at GUM. She holds IA and MPF qualifications, as well as the CFA Institute Certificate in ESG Investing. She has conducted over 100 briefing sessions covering various areas, including Group Medical and MPF content. Alisa has helped over 150 members in managing their MPF and provided them with advice. Additionally, she serves as a moderator for GUM webinars, which have attracted an audience of over 100 participants. Alisa's deep passion for MPF guarantees the achievement of strategic and client-centric outcomes. Moreover, her extensive expertise in ESG investing serves to enhance her investment approach, as she diligently aligns financial strategies with sustainable and ethical considerations.

Dr. Ben Fong

Professor of Practice (Health Studies)

College of Professional and Continuing Education The Hong Kong Polytechnic University

Dr Ben Fong, a Specialist in Community Medicine, is the Professor of Practice (Health Studies) and Associate Division Head of the Division of Science, Engineering and Health Studies (SEHS), the Discipline Team Leader of the Academic Discipline of Health and Life Sciences, the Programme Leader of the MSc in Health Services Management, and the Director of the Centre for Ageing and Healthcare Management Research at the College of Professional and Continuing Education of The Hong Kong Polytechnic University.

Bryan Mak

Data Analyst

GUM

Bryan Mak is a Data Scientist and Consultant in GUM's Employee Benefits and Research Team. He specializes in delivering comprehensive consultancy services through analyzing and managing GUM's employee benefits database. His expertise is demonstrated through several published research reports, including Employee Insurance Benefits (EIB) Reports, Workplace Productivity Report, and the Luxury & Premium Employee Benefits Report. Through his research and analysis, Bryan has developed in-depth understanding of Hong Kong's healthcare market, particularly in employee benefits and actuarial services. He also serves as a moderator for GUM's employee benefits webinars.

Cherry Chan

Employee Benefits Consultant

GUM

Cindy Ko

Head of Operations

Fortune Pharmacal

Cindy Ko, a Bachelor of Pharmacy graduate from The Chinese University of Hong Kong, earned her registration as a pharmacist in Hong Kong in 2008. She launched her career as a hospital pharmacist, delivering exceptional care until 2010. Transitioning to the pharmaceutical manufacturing sector, she joined Fortune Pharmacal as Quality Assurance Manager, where her expertise contributed to the quality management system to meet rigorous PIC/S GMP standards. Her leadership and dedication earned her the role of Authorized Person in 2014. Today, as Head of Operations, Cindy drives operational excellence while continuing to ensure the highest standards of quality and compliance for Fortune Pharmacal.

Dr. Gloria Siu

Chief Executive

GUM

Dr. Gloria Siu is the Chief Executive of GUM, a boutique consulting firm which provides solutions to corporate on MPF and employee benefits. Gloria has over 20 years of experience in the insurance industry; expertise on all industry aspects including corporate pension, employee benefits, general insurance and financial planning, from operations to business development; individuals to corporations. With the aim to increase public awareness on MPF and retirement, Gloria led the GUM Research Team to conduct MPF focused studies and publish findings every year. Holding her belief in active management and continuous education, more than 300 seminars on various MPF development topics were conducted and the unique corporate solution – Pension Advisory Model was developed. Gloria is also in great interest to the healthcare development in Hong Kong, research focuses on employment based health insurance value and efficiency. A member of the standing Advisory Committee of Investor Education Centre (IEC) and Investigation Panel of the Hong Kong Institute of Certified Public Accountants (HKICPA) appointed by the Financial Services and the Treasury Bureau since Year 2017, Gloria holds an MBA from the University of Leicester, UK and a business administration doctorate degree from The Hong Kong Polytechnic University.

KK Tong

Chief Executive Officer

Hong Kong Integrated Oncology Centre

KK Tong joined the Hong Kong Integrated Oncology Centre (HKIOC) in October 2018 as Chief Operating Officer and was promoted to Chief Executive Officer in early 2020. He is responsible for the operation and development of the Group's three Ambulatory Oncology Centres and one Diagnostic Imaging Centre in Hong Kong. Over the past few years, the Hong Kong Integrated Oncology Centre (HKICC) has grown to become one of the largest day oncology centres, with the largest team of specialists, in Hong Kong. In recent years, under the leadership of KK, the Centre has been actively involved in promoting exchanges and collaborations among healthcare institutions in the Greater Bay Area and working with universities to provide training and employment opportunities for local students. Prior to joining HKIOC, KK worked at Amgen, the world's largest independent biotech company, as the General Manager of Hong Kong & Macau, where he was responsible for setting up and leading the Hong Kong affiliate. Prior to joining Amgen, KK had worked for two multinational pharmaceutical companies, GlaxoSmithKline (GSK) and UCB. During his tenure, he has taken up different positions with increasing responsibility. In addition to Hong Kong, he was also responsible for marketing in various markets in Asia, including Taiwan, Korea and other ASEAN countries. He has more than two decades of experience in the pharmaceutical industry. KK graduated from the Chinese University of Hong Kong with a major in Biochemistry. He also holds a Master of Health Services Management from the Hong Kong Polytechnic University and a Master of Science in Data Science and Business Statistics from CUHK. Professionally, KK is an Associate Fellow of the Hong Kong College of Health Service Executives and the Australian College of Health Service Management (ACHSM). KK is very passionate about advancing medical services. From 2014 to 2019, he wrote a column on Western medicine for the Hong Kong Economic Journal and published more than 100 articles. In 2019, he co-founded the Hong Kong Institute for Innovative Medicine with some equally enthusiastic members of the healthcare industry and became one of its founding directors. In recent years, KK has also been appointed as a part-time visiting lecturer by the School of Professional and Continuing Education of The Hong Kong Polytechnic University to share his experience with different members of the community. Biotech start-ups Living Tissues and Heranova appointed KK as advisor in 2020 and 2023 respectively to assist them in translating scientific research results into commercial products for market launch. In September 2021, KK was recommended by the Guangdong-Hong Kong-Macao Greater Bay Area Entrepreneurs Alliance and won the ''Best Business Service Award'' in the 2nd Greater Bay Area Outstanding Young Entrepreneurs Awards.

Lawrence Hung

Mr Hung is a seasoned HR strategist with more than 25 years of industry expertise. He has been a member of the executive management teams of several global organisations, where he oversaw the development and implementation of effective and creative human resource policies and programs. His career has included major leadership positions in Chinachem Group, Richemont Asia Pacific, PepsiCo, Caltex, and Hong Kong Disneyland. Mr Hung has held region-wide responsibilities throughout his career in Asia Pacific, leading strategic HR transformation, talent development, and reward projects in numerous markets. His regional leadership has allowed him to traverse a variety of cultural and business situations, aligning global HR objectives with local requirements. In addition to his corporate activities, Mr Hung is an executive coach and a reward management thought leader. He received the Global Professional in Human Resources (GPHR) accreditation from HRCI in 2019 and the Registered Corporate Coach (RCC) title from the Worldwide Association of Business Coaches in 2015. He has also been a Faculty Member of WorldatWork since 2005. Mr Hung is highly committed to giving back to the community and improving the HR profession. He actively supports professional and public-service activities. He shares his knowledge and campaigns for important human resource issues through advisory roles and media appearances. Mr Hung has an MBA from the University of Birmingham and a Master of Science in Management from the Hong Kong Polytechnic.

Michael Chan

Managing Director

GUM

Mr. Michael Chan is responsible for the development of strategy to drive healthy and steady growth of GUM. Michael has over 30 years of international life insurance and wealth management experiences. He took on a number of management positions in a reputable multi-national life insurance and wealth management company for more than 17 years, where he had worked as a product line manager of life and medical insurance products. He was also the country manager of Malaysia as CEO of the public listed company until he joined GUM (formerly ''Gain Miles'') in April 2013. Michael was the Chairman of the Board of the Medical Insurance Association of the Hong Kong Federal of Insurers from 1999 to 2000 and the first Chairman to publish the Medical Insurance Claim Statistical reference report. A fellow Member of the British Royal Chartered Institute of Management Accountants, Associate Member of Hong Kong Institute of Certified Public Accountants, qualified member of the society of Registered Financial Planners and Life Insurance Management Research Association, Michael holds an Accounting Degree from the Hong Kong Polytechnic University.

Minnie Leung

Nutritionist

Minnie graduated from Post Graduate Diploma of Applied Nutrition program in Glasgow Caledonian University in Scotland. She has worked as a Nutritionist for several years and followed up more than 800 personalised Nutrition Consultation cases, including weight management and pregnancy nutritional consultation etc. - Shared Nutrition information in RTHK Radio 5 - Interviewed by different media and magazines including “Scoop” of TVB, Sky Post, Headline Daily and AM730 etc. - As a presenter of seminars in different Organization including The Chinese University of Hong Kong, HSBC etc.

Professor Peter Yuen

Professor and Dean

College of Professional and Continuing Education The Hong Kong Polytechnic University

Professor Peter P. Yuen is Dean of the College of Professional and Continuing Education (CPCE) of The Hong Kong Polytechnic University (PolyU). He is also Professor in the Department of Management and Marketing of PolyU. He received his Bachelor of Arts degree in Cellular and Molecular Biology and Master in Business Administration degree from the State University of New York at Buffalo, and his Doctor of Philosophy degree in Health Economics from the University of Birmingham. He is a founding Fellow of the Hong Kong College of Health Services Executives, and an Honorary Fellow of the Australian College of Health Services Management. Professor Yuen's research involves public policy formulation and evaluation, and health services management. He is also the Co-Editor-in-Chief of Public Administration and Policy, an Editorial Committee member of Asia Pacific Journal of Health Management.

Dr. Rachel Chan

Project Manager of Jockey Club Sleep Well Project | Assistant Professor, Department of Psychiatry

Chinese University of Hong Kong

Dr. Rachel Chan is currently an Assistant Professor in the Department of Psychiatry at the Faculty of Medicine, The Chinese University of Hong Kong. She earned her Mphil in CUHK and PhD from HKU. Dr. Chan's primary research interests focus on sleep and mental health problems, the treatment and prevention of sleep disorders, and the intricate relationship between sleep and psychopathology. Her work has significantly contributed to the field through her involvement in various epidemiological studies and interventional trials aimed at improving sleep health outcomes. Her research findings have been presented at numerous international conferences and published in esteemed peer-reviewed journals. As a principal investigator, Dr. Chan has successfully secured funding from the Health Medical Research Fund (HMRF) and the Research Grant Council (RGC) and several knowledge transfer funding. She has also been recognized with several young investigator awards at international sleep conferences in 2018 and 2021, highlighting her contributions to the field. In addition to her research endeavors, Dr. Chan is actively engaged in community service. She currently leads a large-scale insomnia project in Hong Kong, which aims to provide support to Hong Kong residents. This project reflects her commitment to addressing sleep health issues within the community and demonstrates her dedication to making a meaningful impact on public health.

Richard Ho

Employee Benefits Business Development Director

AXA Hong Kong and Macau

Richard Ho is the Employees Benefits Business Development Director of AXA Hong Kong and Macau. He is responsible for managing the business development across all channels including agency, broker, bancassurance and direct, and the strategic planning of AXA's employee benefits business. He has been focusing on client servicing by providing innovative solutions that address the health and wellness needs of multinational and large corporate clients and their employees. With his in-depth knowledge with the consultative approach and extensive network in the market, he is now driving changes and transforming the design and shape of employee benefits plans.

Yuki Kuo

Assistant General Manager | HR Department

China Overseas Holdings Limited

With over 15 years of HR leadership experience, Yuki is a seasoned expert in strategic HR management, compensation & benefits, and change management. Currently serving as AGM of HR at China Overseas Holdings Limited, she plays a pivotal role in driving workforce excellence and fostering a high-performance culture. Holding an MBA from the Hong Kong University of Science and Technology, she combines analytical rigor with a people-first mindset to integrate HR strategy with corporate objectives. Known for her analytical mindset and people-centric approach, she is committed to building agile, inclusive, and future-ready workplaces.

Yuman Chan

General Manager

Bupa Hong Kong

Yuman Chan is the General Manager of the Bupa insurance business in Hong Kong. He focuses on curating a holistic healthcare ecosystem beyond health protection to empower end-to-end health and care with Bupa-branded Medical Centres and wellness offerings. He also aims to expand Bupa’s health insurance capability by innovating around comprehensive health propositions to grow its corporate and individual businesses further. Yuman is a passionate executive with over 26 years of experience in the insurance industry across regional markets, including Asia, Europe and the US, in roles related to technology, change and risk management, as well as operations and strategy. Prior to joining Bupa, Yuman was the Director of Strategy at AIA Group Office. He also previously held senior leadership roles with Cigna and AIG. He has led a number of initiatives and projects that have driven significant growth in the insurance business. Yuman’s passion is well aligned with Bupa’s mission of helping people live longer, healthier, happier lives and making a better world. His objective is to lead Bupa Hong Kong to the next chapter by delivering a step-change in customer experience and giving customers something unique in the market.

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